There is an implicit notion that hiring diverse candidates (especially the first ones) means you need to compromise on core competencies to get the job done. While it may be logical on the surface, if you start to think a bit broader about what you are trying to achieve (outside…
Churn is one of the core metrics of any (SaaS) business. It represents a paying customer that will not return. You can calculate churn in a variety of different ways, either by accounts, users, or even dollars. Churn is also inevitable. A certain amount of churn is to be expected,…
I grew up in Belgium and then later lived in Munich, two places pretty famous for their beer. I was never much of a beer drinker, because the beer I was first introduced to didn't taste very good. I'd drink it anyways out of social niceties but never really enjoyed…